Last updated: 28 August 2026
Who we are
Basmat Sama Food Trading (BSFT) is a 100% Qatari-owned company engaged in the procurement and distribution of premium food products across Qatar’s HORECA, food service, catering, airline, retail and government sectors. This website is operated by Basmat Sama Food Trading at https://bsft.qa.
In this policy, “BSFT”, “we”, “us” and “our” refer to Basmat Sama Food Trading. “You” refers to any person who visits our website or contacts us.
Scope of this policy
This Privacy Policy explains what personal information we collect when you use bsft.qa or communicate with us, how we use and protect it, who we share it with, and what rights you have. It applies to this website and to enquiries we receive by email, telephone or through the forms on this site. It does not apply to third-party websites we may link to.
We handle personal data in line with Law No. (13) of 2016 Concerning Personal Data Privacy Protection of the State of Qatar and any regulations issued under it.
Information we collect
Information you provide to us
- Enquiry and contact details — when you complete a contact form, request a quotation, or write to us, we collect your name, email address, telephone number, company or organisation name, and the content of your message.
- Business and partnership information — if you approach us as a supplier, brand owner or distribution partner, we collect the commercial and contact details you choose to share with us.
- Mailing list details — if you subscribe to updates, we collect your email address and any name you provide.
- Account details — if you create an account or use features such as wishlists or product comparison, we collect the username, email address and preferences associated with that account.
Information collected automatically
- Technical and usage data — IP address, browser type and version, device type, operating system, referring page, pages viewed, and the date and time of your visit.
- Server logs — our hosting provider records standard access logs for security, diagnostics and performance monitoring.
- Cookies — see the section on cookies below.
We do not knowingly collect sensitive personal data, and we ask that you do not send us such information through this website.
Cookies and similar technologies
Cookies are small text files placed on your device when you visit a website. We use:
- Strictly necessary cookies — required for the site to function, including session handling, security and, where applicable, saved wishlist or comparison selections.
- Preference cookies — remember choices such as language or display settings.
- Performance and analytics cookies — help us understand which pages are visited and how the site performs, so we can improve it.
Most browsers allow you to refuse or delete cookies through their settings. Blocking strictly necessary cookies may prevent parts of the site from working properly.
How we use your information
- To respond to enquiries, quotation requests and partnership proposals.
- To supply products and services, and to manage our commercial relationship with customers and suppliers.
- To send you product updates, catalogues or marketing communications where you have asked to receive them.
- To operate, secure, maintain and improve our website.
- To keep records required for accounting, tax, audit and other legal obligations.
- To prevent fraud, misuse of our website, and other unlawful activity.
We do not sell your personal information, and we do not use it for automated decision-making that produces legal effects concerning you.
Legal basis for processing
We process personal data where you have given your consent, where processing is necessary to perform or prepare a contract with you, where we have a legitimate business interest that is not overridden by your rights, or where we are required to do so by law.
Where processing is based on consent — for example, marketing emails — you may withdraw that consent at any time, without affecting processing carried out before withdrawal.
Who we share your information with
We share personal data only where necessary, and only with:
- Service providers acting on our behalf, such as our website host, email and email-marketing providers, IT support and analytics providers.
- Group companies and operational partners, including our logistics and cloud kitchen operations, where required to fulfil an order or enquiry.
- Professional advisers such as auditors, accountants and legal counsel.
- Government or regulatory authorities, where disclosure is required by law or to protect our legal rights.
We require our service providers to protect personal data and to use it only for the purposes we specify.
Third-party content and links
Our website may embed content from third-party platforms, such as social media feeds or video players, and may link to external websites. These providers may set their own cookies and collect data about your interaction with that content. Their practices are governed by their own privacy policies, and we are not responsible for them.
International transfers
Some of our service providers may store or process data on servers located outside the State of Qatar. Where personal data is transferred abroad, we take reasonable steps to ensure it remains protected to a standard consistent with Qatari data protection law.
How long we keep your information
We keep personal data only for as long as it is needed for the purpose it was collected for, and thereafter for any period required by law — for example, commercial and tax records that must be retained for a statutory minimum. Enquiry correspondence that does not lead to a business relationship is deleted once it is no longer needed. Mailing list details are kept until you unsubscribe.
How we protect your information
We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration. These include encrypted connections (HTTPS), access controls, and limiting access to staff who need it for their work. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
If a data breach occurs that is likely to cause serious harm, we will act promptly to contain it and will notify affected individuals and the competent authority as required by Qatari law.
Your rights
Subject to Qatari law, you have the right to:
- Ask what personal data we hold about you and request a copy of it.
- Request that inaccurate or incomplete data be corrected.
- Request erasure of your data where we no longer have a lawful reason to keep it.
- Object to processing, including direct marketing, and withdraw consent you have previously given.
- Ask us to restrict processing while a request or objection is being considered.
To exercise any of these rights, please contact us using the details below. We may ask you to verify your identity before acting on a request, and we will respond within the period required by law. If you believe your data has been handled improperly, you may also complain to the competent authority in the State of Qatar.
Children’s privacy
Our website and services are directed at businesses and are not intended for children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or the law. The revised version will be posted on this page with a new “last updated” date. We encourage you to review it periodically.
Contact us
If you have questions about this Privacy Policy, or wish to exercise any of your rights, please contact us:
Basmat Sama Food Trading (BSFT)
GWC Al Wukair Logistics Park C, Birkat Al Awamer / B3-A10-23
Qatar
Email: info@bsft.qa
Mobile: +974 3326 9824 / +974 5114 7453
Office: +974 4146 2958